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Terms of Use

The rules for using Eventroo's website and the services offered on it: Pitching, Eventroo Publishing, the Artist area, playlist requests and the newsletter.

Last updated: October 8, 2026

In a nutshell

  • Who it's for

    People aged 18 or over and music professionals, who commit to providing truthful information.

  • Your content stays yours

    You confirm you hold the rights to what you send. Using Eventroo doesn't transfer ownership of your music.

  • Pitching doesn't guarantee playlists

    You pay for the review and the turnaround, not for approval. The final decision always belongs to the platforms.

  • Deadline missed, money back

    If a paid review isn't done within the promised time, we refund you.

1. Acceptance

These Terms govern the use of eventroo.com.br (and eventroo.music) and the services offered there by Eventroo Participações Ltda. (“Eventroo”), registered under CNPJ no. 63.010.384/0001-43, headquartered at Rua Zeila Moura dos Santos, 101, conj. 1120, 11º andar (Time Work Station), Cristo Rei, Curitiba/PR, CEP 80050-605.

By using the site, creating an account, submitting a pitch or registering a work, you confirm you have read and accept these Terms and the Privacy Policy. If you don't agree, don't use the services.

Services hired under their own agreement, such as music distribution and the Publishing administration agreement, follow that agreement. If it differs from these Terms, the agreement prevails.

2. Who may use the services

The services are intended for people aged 18 or over with full legal capacity, and for companies represented by someone authorized to do so. Minors may only use them represented or assisted by their parents or legal guardians, who are responsible for their actions.

3. Account and security

  • Sign-up information must be truthful, complete and up to date.
  • Your password is personal. You are responsible for what is done with your account and must tell us through support if you suspect misuse.
  • Eventroo never asks for your password by email, message or phone.
  • We may ask for identity confirmation, documents or proof of rights to protect you, rights holders and the platforms.

4. Pitching

Pitching is presenting a release to Eventroo's team, which reviews the material and may forward it to digital platforms and editorial opportunities. There are three ways to submit:

  • Free submission

    How it works
    Reviewed on a first-come, first-served basis, with no set deadline.
  • Premium Pitching

    How it works
    Priority in review and submission, reviewed within 48 hours of payment confirmation.
  • Hiper Pitching Curadoria

    How it works
    Reviewed within 2 hours of payment confirmation, with official feedback from our team. Review hours: Monday to Saturday, 10 am to 10 pm (Brasília time); payments made outside these hours start counting at 10 am on the next working day.
  • The amount paid is for the review (and, with Hiper Pitching Curadoria, also for the feedback), not for approval. If the pitch isn't approved, there is no refund for that reason.
  • If a paid review isn't done within the plan's deadline, we refund the full amount.
  • No plan guarantees presentation to a platform, playlist inclusion, stream numbers or editorial support. Those decisions belong solely to the platforms.
  • Payments are processed by Mercado Pago and are also subject to its rules. Prices are those shown on the site at the time of purchase.
  • Consumers in Brazil may exercise the right of withdrawal within 7 days of purchase, under the Consumer Protection Code (art. 49), through support.

5. Eventroo Publishing

In Publishing, songwriters and publishers register works so Eventroo can administer and collect their royalties, and approved artists listen to the catalog and ask for permission to record.

  • By registering a work, you confirm that you are its author or are authorized to administer it, that the co-writers and shares entered are correct, and that you are authorized to provide co-writers' data. This statement is accepted on submission, with date and time recorded.
  • Each work is reviewed by our team, which may register it, ask for changes or decline it.
  • Eventroo's commission, deadlines and payout method are set in the administration agreement signed with each songwriter or publisher.
  • You are responsible for the accuracy of your payout details. Payments made to incorrectly entered details don't create an obligation to pay again.
  • 100% unreleased works require an MP3 demo. Demos and registered works may be available for listening by artists approved by Eventroo, inside the platform.
  • Approved artists may not download, copy, record, publish or distribute catalog demos and lyrics. A request for permission to record is not a license: recording may only happen after express authorization and the terms agreed with Eventroo.

6. Artist area and playlists

The Artist area shows the artist's tracks in Eventroo's official playlists. Positions come from the platforms and may change at any time. Playlist requests are reviewed by our team, with no guarantee of inclusion.

7. Content you send

You remain the owner of the content you send (music, lyrics, images, texts and data). By sending it, you:

  • Guarantee that you hold all necessary rights and permissions, including from co-writers, performers, producers and people appearing in images.
  • Allow Eventroo to store, reproduce and display it only to the extent needed to provide the service: reviewing the pitch, presenting it to platforms, registering works, making demos available to approved artists and reporting.
  • Agree to indemnify Eventroo for losses caused by false information or by infringement of third-party rights.

8. What isn't allowed

  • Sending false information, altered documents or credits that don't match reality.
  • Sending content that infringes copyright, image or trademark rights, or the law.
  • Using or buying artificial streams, bots or any kind of number manipulation.
  • Using someone else's voice, image or identity, including through artificial intelligence, without permission.
  • Scraping the site, trying to access restricted areas or bypassing security measures.
  • Using the services for spam, fraud or any unlawful purpose.

In these cases, Eventroo may decline the content, suspend or close the account and notify authorities and platforms, without prejudice to other measures.

9. Eventroo's intellectual property

The Eventroo brand, website, layout, texts, systems and other elements created by Eventroo are protected by law. They may not be copied or used without written permission.

10. Availability and changes

We work to keep the site online, but it may be unavailable due to maintenance, third-party failures or force majeure. We may change, add or discontinue features, giving advance notice when a change affects a service you hired.

11. Liability

Eventroo is liable for the services it provides, under the law. To the extent permitted by law, and without limiting consumer rights, Eventroo is not liable for: decisions of digital platforms and third parties; content sent by users; incorrectly entered data; and outages caused by third parties or force majeure.

12. Suspension and closure

You may close your account at any time through support. Eventroo may suspend or close accounts that breach these Terms, agreements or the law. Obligations already assumed, such as payouts owed and data that must be kept by law, remain after closure.

13. Communications

Your registered email is the official channel for service communications. Keep it up to date and also check your spam folder. Eventroo communicates from the eventroo.com.br and eventroo.music domains; be wary of messages from other addresses in Eventroo's name.

14. Privacy

The processing of personal data follows the Privacy Policy and the Cookie Policy, which are part of these Terms.

15. Changes to these Terms

We may update these Terms. The date of the current version appears at the top of the page. Significant changes will be announced on the site or by email before they take effect; continuing to use the services afterwards means accepting the new version.

16. Governing law and jurisdiction

These Terms are governed by the laws of Brazil. Consumers may bring proceedings in the courts of their place of residence. In all other cases, the courts of Curitiba/PR have jurisdiction.

17. Contact

Any questions?

Get in touch. We answer personal data requests within 15 days.

Company
Eventroo Participações Ltda.
CNPJ
63.010.384/0001-43
Address
Rua Zeila Moura dos Santos, 101, conj. 1120, 11º andar (Time Work Station), Cristo Rei, Curitiba/PR, CEP 80050-605
Data protection officer (DPO)
Douglas Fernandes Soares Bessa

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